A receptionist is a professional who is responsible for greeting visitors, answering incoming calls, and providing general information about an organization. Their duties may include: Greeting visitors: The receptionist is usually the first point of contact for visitors to an organization. They are responsible for greeting visitors, checking them in, and providing them with any necessary information. Answering incoming calls: The receptionist is responsible for answering incoming calls and directing them to the appropriate person or department. They may also be responsible for taking messages and forwarding them to the appropriate person. Scheduling appointments: The receptionist may also be responsible for scheduling appointments for clients or customers. They must maintain an accurate calendar and ensure that appointments are scheduled in a timely and efficient manner. Maintaining records: The receptionist may also be responsible for maintaining records of visitors, calls, and appointments. They must ensure that records are accurate and up-to-date. Providing general information: The receptionist may also be responsible for providing general information about the organization, such as office hours, directions, and contact information.
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